Careers
We love insurance! And we love people who love insurance too!! Whether you’re a newbie looking for your first job, have been working but are considering a career change, or are a seasoned professional looking to take the next step in your career, we may be the place for you!
WestCongress Insurance Services strongly emphasizes team development and fosters a collaborative culture. Our approach includes:
- Leadership Involvement: Our leadership team is directly responsible for enterprise-wide talent development – This ensures that team development is a priority at the highest levels of our organization.
- Strategic Alignment: Managing strategic alignment and team cohesion – This helps ensure all team members work towards common goals and objectives.
- Professional Growth: Our company encourages continuous learning and professional growth, providing opportunities for employees to enhance their skills and advance their careers
- Collaborative Environment: WestCongress fosters a collaborative environment where team members are encouraged to share ideas and work together to solve problems
This comprehensive approach to team development helps WestCongress maintain a strong, cohesive, and motivated workforce.
Our Competitive Compensation Package:
- Health, Dental, Vision, Life and Disability Insurance
- Health Savings Account
- 401(k) (With Matching)
- Paid Time Off and Holidays
- Parental Leave
- Bonus Opportunities
Qualities of a Successful Candidate:
Honesty
Honesty is essential at WestCongress because employees handle sensitive financial and personal information. Accurate reporting, truthful communication with brokers, and integrity in claims processing ensure trust and compliance with legal standards.
Hardworking
Hardworking individuals are vital at WestCongress, where employees must manage complex policies, meet client needs, and ensure accurate, timely service. Dedication and strong work ethic drive productivity, build broker trust, and support the company’s commitment to excellence. A hardworking attitude helps employees adapt, solve problems efficiently, and contribute meaningfully to the company’s long-term success.
Independent Thinker
Being an independent thinker is important at WestCongress because employees often face unique challenges that require sound judgment and creative problem-solving. Thinking independently allows staff to analyze situations, make informed decisions, and offer innovative solutions without constant supervision. This trait supports efficiency, adaptability, and a proactive approach, aligning with the company’s commitment to high-quality, client-focused service.
Clear Communication
Clear communication is essential to us because employees must explain complex insurance terms, answer client questions accurately, and coordinate effectively with team members. Strong communication ensures brokers understand what we coverage, builds trust, and reduces errors. It also supports teamwork and smooth operations, helping the company deliver reliable, professional service in a highly detail-oriented industry.
Data-Driven/Knows Their Numbers
Being data-driven and knowing their numbers is crucial at WestCongress, where accurate analysis informs underwriting, risk assessment, and decision-making. Employees must interpret data to develop effective insurance solutions, identify trends, and ensure compliance. Mastery of data enhances efficiency, reduces errors, and supports strategic planning, all of which contribute to the company’s success.
Persistence & Grit
Persistence and grit are essential at WestCongress, where navigating complex policies, tight deadlines, and evolving client needs requires determination. Employees must stay focused through challenges, learn from setbacks, and continue pushing toward goals. This resilience strengthens problem-solving, improves performance, and demonstrates commitment—qualities that
"Fast Fails" Personality
A “Fast Fails” personality is valuable at WestCongress because it encourages quick learning and adaptability. Employees who embrace failure as a learning tool can test ideas, identify issues early, and pivot efficiently. This mindset promotes innovation, continuous improvement, and resilience—qualities that support the company’s agile approach to solving problems and delivering top-tier insurance solutions.
No "I" in "Team" Orientation
A “No ‘I’ in ‘Team'” orientation is crucial at WestCongress , where collaboration drives success. Employees must work closely across departments to deliver accurate, client-focused insurance solutions. Valuing teamwork over individual recognition fosters trust, boosts efficiency, and ensures shared accountability—key elements in maintaining the company’s high service standards and achieving long-term business goals.
Careers and Job Opportunities:
Looking for the next step in your career? We currently have several new career and job opportunities at our Manchester, New Hampshire office for both seasoned professionals and entry-level candidates.